As part of broader initiatives to support its overarching strategy, Griffith University engaged Glentworth to undertake a study that identifies and quantifies benefits in productivity, efficiency and sustainability through enhanced collaboration approaches, behaviours and tools.

Here at Glentworth we take a lot of pride in understanding how information collections develop, evolve and emerge. This blog entry is about how we can draw lessons about how to curate our information from everyday life.

Over the years I have collected quite a library. Several thousand books, not all of which I have read. When I moved interstate a couple years ago, I placed my library away. In a rush, I packed up my collection according to efficiency of storage - Fit the most books into the least number of boxes.

With customer service a priority for every council, Logan City Council has taken their commitment to the next level, engaging information management specialist Glentworth to help make their customer information as relevant and accessible as possible.

Aiming to improve the customer service response, Logan City Council had traditionally focussed on their technology systems but under the guidance of Glentworth have now overhauled the actual information they supply their customers, and how it is gathered.

As a former member of the Defence Force, Neil Glentworth has seen more than his fair share of natural and human-created disasters.

In fact, it was probably his experience combined with his expertise in information and knowledge management that allowed him and his team at Glentworth to be such an invaluable resource during and post the Queensland floods.

A global resources company with approximately 77,000 employees and interests in over 40 countries was experiencing significant growth and undertaking three major new mining projects in remote parts of the world.  Due to previous mergers and acquisitions and the continuing growth of the Group, there was no standard approach or guidelines for managing information and knowledge across the various product groups and business units.

Front-line disaster information has emerged as a key element for natural disaster response, according to Queensland’s Flood Commission of Inquiry Report released today. A year on from one of the greatest natural disasters in Queensland history, the Report has shown the poor flow of information between local, district and state disaster management groups during the 2011 floods greatly hindered the state’s disaster response. Queensland enterprise information management specialist Neil Glentworth said the 2011 floods highlighted the need for a radical overhaul of information management to help minimise the effect of natural disasters.

Glentworth has ranked as one of BRW’s ‘Fast Starters’ for 2012, coming in among some of the most innovative, new Australian businesses.

The award, which is open to the most profitable and fastest growing businesses in Australia, whilst increasing revenue from 2010 to 2011.

We argue that information and knowledge are key levers for enhancing productivity and maintaining the competitive edge in the resources sector.  The key drivers for information and knowledge management (IKM) in the resources sector are cost reduction, maintaining licence to operate and connecting skilled workers throughout the business. These enable growth, productivity and optimisation across the value chain, in turn delivering global capability and competitive advantage.

Data drives organisation processes – moving through structured and unstructured formats, providing key information for effective process management and enabling valuable business insights to management for improved decision making and business innovation.